Privacy Policy & Disclaimer

Farm Gate Meat Co. (ABN 11 699 242 905)  |  Last updated 27 July 2026

This page explains how Farm Gate Meat Co. ("we", "us", "our") collects and handles your information, and sets out some important disclaimers about our products and this website. By using our website, entering a competition, or giving us your details, you agree to this policy.

Privacy Policy

What we collect

  • Details you give us: name, email, phone number, delivery or pickup address, and anything you include in a form, order, review or enquiry.
  • Order and payment information needed to process a purchase (payments are handled by secure third-party providers - we do not store your full card details).
  • Basic website and marketing data: pages visited, device and browser information, and activity captured through cookies and advertising tools.

How we collect it

Through our website and online shop, giveaway and enquiry forms, in-store sign-ups, phone and email, our social media pages, and cookies or tracking pixels (including Facebook/Meta and Google).

How we use it

  • To process and deliver your orders and respond to your enquiries.
  • To run competitions and giveaways and contact winners.
  • To send you specials, news and offers - only where you have opted in, and you can unsubscribe at any time.
  • To improve our products, website and service, and to show relevant ads.

Marketing and your consent

We only send marketing messages to people who have opted in, in line with the Spam Act 2003. Every message includes an easy way to unsubscribe, and we action opt-outs promptly.

Who we share it with

We do not sell your personal information. We share it only with trusted providers who help us run the business - for example payment processors, delivery services, and our marketing and customer-management platforms - and only as needed to provide our service, or where required by law.

Cookies and tracking

Our website uses cookies and advertising pixels to make the site work, understand how it is used, and measure and improve our advertising. You can control cookies through your browser settings.

Storage and security

We take reasonable steps to keep your information secure and to hold it only as long as we need it. No online system is completely secure, so we cannot guarantee absolute security.

Access, correction and contact

You can ask to see, correct or delete the personal information we hold about you, or ask a privacy question, by emailing [email protected]. We handle personal information consistent with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Other websites

Our site may link to other websites. We are not responsible for the privacy practices or content of those sites.

Disclaimer

Health and product information on this site is general in nature and is not medical or dietary advice. If you have specific health needs, allergies or dietary requirements, please speak to a qualified professional and check with us before purchasing.

Products, allergens and health claims

We describe our products as accurately as we can, including terms such as "nitrate-free", "preservative-free", "gluten-free", "grass-fed" and "grass-finished". These describe specific products and are not a claim about any health outcome. Our premises handle a range of meats and ingredients, so we cannot guarantee any product is completely free of a given allergen or of cross-contact. If you have an allergy or intolerance, ask us before you buy.

Weights, pricing and availability

Many of our products are sold by weight. Where an item is priced per kilogram, the final price is based on the actual weight and may vary from any estimate shown. Product images are for illustration. Prices, products and availability can change at any time without notice.

Competitions and giveaways

Entry into any competition or giveaway is subject to its own terms and conditions, including the entry period, eligibility and how the winner is drawn and notified. Entering means you agree to those terms and to being added to our mailing list (you can unsubscribe at any time).

General

Information on this website is provided in good faith and for general information only. To the extent permitted by law, we are not liable for any loss arising from reliance on it. Nothing here limits any rights you have under the Australian Consumer Law.

Contact us

Farm Gate Meat Co.
31 High Street, Boonah QLD 4310
[email protected]

We may update this page from time to time. The latest version will always be posted here.